Responsible Gambling

At Goldrush Rustenburg, we are committed to creating a safe, respectful, and supportive gaming environment. Gambling should always be viewed as a form of entertainment, and we actively encourage our guests to play responsibly and stay in control of their experience.

What Responsible Gambling Means

Responsible gambling means playing for enjoyment while keeping your time and spending within healthy limits. It’s about:

  • Setting a personal budget and sticking to it
  • Making informed decisions while gaming
  • Knowing when to stop
  • Understanding that losses are part of the experience—not something to chase

Gambling should never interfere with your responsibilities, finances, or well-being.

Recognising When It’s a Problem

Problem gambling can affect anyone. If you notice any of these signs in yourself or someone close to you, it’s time to seek help:

  • Feeling the need to bet more often or with larger amounts
  • Lying to friends or family about gambling habits
  • Gambling to escape stress, boredom, or emotional pain
  • Trying and failing to cut back or stop
  • Missing work or important events due to gambling

Support is Available Through NRGP

Goldrush Rustenburg supports the National Responsible Gambling Programme (NRGP). If gambling is no longer fun or begins to feel overwhelming, trained professionals are ready to help—confidentially and at no cost. Call the NRGP helpline at 0800 006 008, available 24/7, to speak to someone who understands.

Smart Gambling Habits

  • Plan ahead: Set a limit for time and money before you start playing
  • Never borrow money to gamble
  • Avoid chasing losses—accept them as part of the game
  • Balance your life: Gambling should never take priority over personal, family, or work commitments
  • Take breaks: Give yourself time to reset and think clearly

Goldrush Rustenburg’s Commitment

We promote responsible gaming through staff training, clear in-venue messaging, and access to resources. Our team is equipped to guide players toward help when needed and to create an environment where informed, healthy decisions are encouraged.

If you or someone you know needs help, contact the NRGP at 0800 006 008 or visit www.responsiblegambling.org.za.

Your enjoyment and safety matter to us. Gamble responsibly.

 

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